Meet Our Senior Team
Dennis Young – CEO & President
Mr. Young has a strong background in corporate and government relations, as well as a successful history in working with non-profit boards to maximize their effectiveness. Prior to joining TCDC, Young served as the President of the Orange County & Inland Empire Regions of Junior Achievement of Southern California. Before entering the non-profit sector, he served as the City Manager of a Southeast Los Angeles city with approximately 500 employees and an annual budget of $100 million. He has also enjoyed a 21-year corporate career with Hughes Electronics and General Motors. In addition, Young has served on the boards of several other community-based organizations including United Way of Greater Los Angeles, Volunteer Center of South Bay, El Camino College Foundation and Pediatric Therapy Network. Mr. Young was a student athlete in college and is active with the University of Southern California where he was a business major. He has a degree in Business and has participated in the Executive MBA Program at USC. As a former college athlete (golf & football), Mr. Young feels that the lessons learned from team and individual sports helped prepare him for life and the business world. He feels very fortunate to be blessed with an opportunity to give back to the local communities.
Kassandra Roberts – Manager of Internal Operations
Kassandra Roberts is responsible for a variety of administrative and support activities. In The Smile Store (treatment service center), Kassandra’s projects have allowed the TCDC staff to provide quality for dentally underserved children and their caregivers. She organized the entire filing system for the development and finance department. She also assists with projects pertaining to day-to-day Call Center operations which is responsible for scheduling patients efficiently to ensure that all clinical operatories are fully utilized. She also assists with the daily Smile Store financials (billing submittals, cash collections, updating the monthly charts indicating the daily number of patients visits, revenue and production). In additions to the activities, Kassandra manages both The Smile Store and The Shannon Kelly Toothfairy Cottage requirements (IT, Phones, Supplies, bills, etc.) Kassandra has assisted the Outreach Director in a variety of ways: oral health education, field trip direction in the Oral Hygiene Instruction (OHI) room, Aunt Doty’s Nutrition Kitchen demonstrating healthier eating habits and nutrition facts and interacting with children via the Monster Mouth Activities Center.
She’s also assisted at local schools as part of TCDC’s community outreach prevention programs. She has donated her time to presenting TCDC at numerous local community health fairs and events. Moreover, she was impressed the TCDC staff with her knowledge, interest and commitment to oral health and the dentally underserved communities that TCDC serves. Kassandra holds a Bachelor’s Degree in Teaching from Long Beach and is currently working on her Masters.
Dalia Franco – Director of Clinical Administration
Mrs. Franco joined TCDC in 2008 and brings more than 20 years of private sector dental administrative experience to the table. Originally trained as a physician in Mexico, Franco’s knowledge of scheduling, customer service, marketing and billing has already made a significant impact on TCDC’s operations. Franco holds a Doctorate Degree in medicine.
Latitia Bullock DeLoach – Director of Outreach
Latitia DeLoach joined TCDC in 2005 after more than seven years of employment in private sector as an Operations Manager and another year with a highly successful local health and human service agency providing administrative assistance in their development department. Latitia initially volunteered as TCDC’s first Administrative Assistant supporting the President, CEO and the Development Director. In 2007, she served as our first Outreach Assistant and stepped into the role of Outreach Manager after two years. She immediately leveraged her connections with the community to increase the number of people reached by more than 250 percent – some 104,000 individuals “outreached” in 2012 fiscal year. As a local resident for more than 30 years, she brings a wealth of life experience in community organizing, event planning and parenting education.
Amy Lopez – Compliance & Program Development Associate
Amy Lopez is a USC Annenberg School of Journalism and Communication alum with a degree in Broadcast & Digital Journalism with a Communications minor. Before joining TCDC in 2016, she had interned at Los Angeles Universal Preschool (LAUP) where she learned firsthand about the impact that nonprofits can have on lower income communities, emphasizing specifically on children. She continued pursuing stories that focus around the underprivileged and as a journalist, made it a point to bring to light those stories that were not being told. Having started at TCDC as a Call Center associate, Ms. Lopez took part in creating more effective ways of communicating with patients and tracking their treatment progress. She soon moved up to handling lab cases as well as being promoted to Appointment Coordinator, where she handled patient-clinic progress on a more collective level. As the Compliance & Program Associate, she now brings the knowledge of working at the front of the clinic to her roles on the senior team’s organizational development as a whole. Her interpersonal relationships with the patients help her better advocate for the clinic and write more personalized grants. She also manages TCDC’s social media accounts and is working on creating more impactful forms of media to better convey the organization’s messages.
Front Desk/Call Center Associates
Oliva Palomo, RDA
Elizabeth ‘Liz’ Castellanos
Salvador ‘Sal’ Melgoza
Christine Valles, RDA